Privacy Policy
Privacy Policy
Welcome to Trickle ("we", "us", "our"). Protecting your privacy and ensuring the security of your personal information is fundamental to how we operate. This privacy policy explains how we collect, use, protect, and store your personal information.
What We Mean by ‘Personal Information’
Personal information refers to any information that identifies you as an individual. This includes: Contact details such as your name, address, phone number, and email address. Other relevant data gathered during interactions with us, including information from surveys, contests, or customer feedback.
Why We Collect, Use, and Share Your Personal Information
We collect, use, and share your personal information for the following purposes: Providing information about our products and services, responding to inquiries, and facilitating transactions. Managing customer relationships, including post-sale support and warranty services. Conducting market research, customer satisfaction surveys, and improving our products and services.Sending promotional communications about our products, services, events, and special offers.
How We Collect Your Information
We collect personal information directly from you when you interact with us. This includes: Visiting our website and browsing its pages. Contacting customer service for inquiries or support. Participating in surveys or contests conducted by us. Engaging in transactions, such as purchasing products or services.Submitting information through our contact form on the website. Additionally, we may receive information from third parties such as real estate agents, mortgage brokers, or other partners involved in your transactions with us.
Your Consent
We obtain your consent for the collection, use, and disclosure of your personal information, except where permitted or required by law. By using our services or providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this privacy policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide you with certain products or services.
Third-Party Disclosure
We may share your personal information with third parties in the following circumstances: To fulfill transactions and provide services, including subcontractors and service providers engaged to assist in our operations. With your consent or as permitted or required by law, such as legal or regulatory authorities. We require third parties to whom we disclose personal information to protect the confidentiality and security of your information and to use it solely for the purposes for which it is disclosed.
How We Store and Protect Your Information
Your personal information is stored in secure locations and on secure servers, with access restricted to authorized personnel only. We maintain appropriate safeguards, including physical, technical, and administrative measures, to protect against unauthorized access, use, or disclosure of your information. We retain your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by law. When no longer needed, we securely destroy, anonymize, or de-identify your personal information.
Accessing and Correcting Your Information
You have the right to access and correct your personal information held by us. If you believe that any information we hold about you is inaccurate, incomplete, or outdated, please contact us using the information provided below.
Online Privacy Practices
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings or by opting out where applicable.
Email Communications: We may send you marketing or promotional emails with information about our products, services, events, and offers. You can opt out of receiving these communications at any time by following the instructions provided in the emails.
Links to Other Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or as necessary for operational reasons. We will notify you of any material changes by posting the updated policy on our website.
Further Information
For more information about your privacy rights under applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), please visit the Office of the Privacy Commissioner of Canada’s website at www.priv.gc.ca. If you have questions or concerns about our privacy practices, wish to access or correct your personal information, or want to file a complaint, please contact our Privacy Officer:
Email: info@tricklecreekhomes.ca
Address: 1215 13 St SE Unit 101, Calgary, AB T2G 3J4
